Privacy Notice

Last Updated: 12 Nov 2024

1. General

New Creation Church (“NCC”) is dedicated to protecting your privacy and safeguarding your personal data. NCC has provided this Privacy Statement to explain how it collects, uses and discloses your personal data, and how the use or disclosure of such data will benefit your experience when using NCC’s websites and web applications (collectively, the “Platforms”). This Privacy Statement also explains the choices you can make about NCC’s use of your information, the measures NCC takes to protect your information, and how you can contact NCC about its privacy practices, so that you can make informed decisions about what personal data to share with NCC.

By providing your personal data on our Platforms, you are deemed to have consented to the collection, use and disclosure of your personal data pursuant to this Privacy Statement.

2. Types Of Personal Data Collected

The types of personal data that NCC collects may include your name, e-mail address, photographs, video recordings, audio-visual information and other information necessary to fulfil special requests.

In the event that you provide any personal data to NCC relating to any third party (e.g., information regarding spouses and children) for any purpose, for instance emergency contact information, you confirm that you have obtained the consent of such third party for NCC to collect, use and disclose their personal data pursuant to this Privacy Statement.

NCC may also collect non-personally identifiable information about you, such as your use of our Platforms, internet protocol addresses, browser and computer system information, cookies, invisible pixels, web beacons, and aggregated data related to your use of our Platforms.

When you email NCC with personal data for the purpose of receiving any form of assistance from NCC, you agree to allow NCC to collect, use and/or disclose such personal data to facilitate the provision of such assistance to you.

3. Purpose For Collection, Use And Disclosure

NCC respects your privacy. It is NCC’s practice not to ask you for information unless NCC needs and intends to use it. You agree that NCC may collect, store, process, disclose, access, review and/or use personal data about you, whether obtained from you or from other sources, for the purpose of managing your relationship with NCC:

  1. Providing services to you;
  2. Sending activation, confirmation, acknowledgement or reminder emails to you whenever you sign up for accounts on the Platforms, or in relation to your general use of any account you have on any of the Platforms;
  3. Sending you invitations to events;
  4. Enabling you to access or use the Platforms;
  5. Identification, verification and authentication purposes;
  6. Sharing your testimonies;
  7. Allowing you to register or RSVP for events;
  8. Processing and responding to queries or requests (including but not limited to prayer and counselling requests) submitted by you;
  9. Statistical analysis;
  10. Sending you emails to inform of available resources
4. Disclosure

Personal data collected may be shared with third parties (e.g., vendors) in the following circumstances:

  1. When NCC has received your consent to do so;
  2. When third parties are engaged to perform any of the purposes listed in Clause 3 above for and on behalf of NCC;
  3. In situations where sharing or disclosing your information is required in order to offer you products or services you desire;
  4. When it is necessary to disclose such information to NCC’s professional advisers (including without limitation our lawyers, accountants and auditors);
  5. When companies or service providers that perform business activities on behalf of NCC (e.g., customer support, online ticketing and registration, digital services and solutions and online marketing services) require such information;
  6. To comply with legal or regulatory requirements or obligations in accordance with applicable law; and
  7. In cases of emergency where disclosure is required to safeguard the life or health of an individual.

NCC will use its best endeavours to ensure that your personal data is protected by such third parties.

We may feature third party sites on our Platforms and these third-party sites may (if you provided your consent and accepted their terms of use, privacy policy or similar document) use information about your visit to our site. This Privacy Statement does not apply to, and we are not responsible for, the data collection practices of these third-party sites, and we encourage you to check their privacy policies to learn more about their use of cookies and other technology. If personal data is disclosed as mentioned above, NCC will seek to limit the scope of personal data that is furnished to the amount necessary for the performance of the specific purpose. Unless otherwise precluded by legal process, NCC requires third parties to protect your personal information and abide by applicable privacy laws and regulations.

5. Withdrawal Of Consent

You may withdraw the consent that you provide for the collection, use and disclosure of your personal data by contacting NCC directly at dpo@newcreation.org.sg at any time.

Upon receipt of your written request to withdraw your consent, NCC may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for NCC to notify you of the consequences regarding the same. In general, we shall seek to process your request within fourteen (14) business days of receiving it.

Depending on the nature and scope of your request, NCC may not be in a position to continue providing our services to you, whether on the Platforms or otherwise, and NCC shall, in such circumstances, notify you before completing the processing of your request. Should you decide to cancel your withdrawal of consent, please inform NCC in the manner described above.

You may withdraw your consent to NCC using or disclosing your personal data but withdrawing does not affect our rights where (1) such use or disclosure is required by law, (2) on national/public interest grounds, (3) the personal data in question was collected from publicly available sources or (4) such use or disclosure is necessary in an emergency where the life or health of a person is at risk.

6. Access, Updating, and Deletion

You have a right to access, update, and delete your personal data. You may opt out of receiving emails by utilising the “unsubscribe” link in the emails you received. To update your email address, you can unsubscribe from your existing email address, and subscribe again with your new email address.

7. Retention Of Personal Data

If you make a request to delete your account on our Platforms, we will make reasonable efforts to cease to retain the personal data associated with that account and remove the means by which the personal data can be associated with the user in a timely manner.

In any event, we will store your personal data only for the time period necessary to fulfil the purposes for which such personal data was collected, or as required or permitted by applicable laws. Once we determine that the retention of your personal data is no longer necessary for those purposes, or that retention is no longer necessary for any legal or business purpose, we will cease to retain your personal data, or anonymise the personal data so that it can no longer be used to identify any particular individual.

8. Transborder Data Flows

NCC will not transfer your personal data to a country or territory outside Singapore, except as specified in this Privacy Statement. In using the services on our Platforms, you understand, acknowledge and consent to the transfer of your personal data out of Singapore where it is necessary to provide the said services to you.

If your personal data is transferred out of Singapore, NCC will take appropriate steps to ensure that the recipients thereof are bound by legally enforceable obligations (such as laws, contracts, binding corporate rules or any other legally binding instrument), so that your personal data continues to receive a standard of protection that is at least comparable to that provided under the PDPA.

9. Variation

NCC may amend this Privacy Statement from time to time. NCC encourages users to visit the Platforms regularly to stay updated on these changes. Users are deemed to have consented to any and all changes to the Platforms and/or this Privacy Statement, as the case may be, from the date such changes are published online.

10. Security

NCC will maintain reasonable technical and organisational security measures to protect personal data from loss, misuse, and unauthorised access, use, disclosure, alteration, modification, or destruction.

11. No Rights Or Obligations Created

While NCC will make all reasonable efforts to store personal data collected by NCC in a secure server and/or secure files and keep such information accurate and up-to-date, please note that the Internet is not a secure medium for the transmission of information. Therefore, NCC cannot accept responsibility for, warrant or guarantee the security of information you send to or receive from NCC over the Internet. To the fullest extent allowed by law, NCC disclaims any responsibility or liability for any claim, damage or loss connected to the loss of or unauthorised use of personal data, whether by unauthorised access to the server or files or otherwise.

12. Contact Us

If you would like to update your information or modify your communication preferences, you may do so at: https://newcreationtv.org/got-an-enquiry/

If you have comments, questions or concerns about data privacy or NCC’s privacy policies, you may contact us at dpo@newcreation.org.sg

General Data Protection Regulation (GDPR) – European Representative

Pursuant to Article 27 of the General Data Protection Regulation (GDPR), New Creation Church has appointed European Data Protection Office (EDPO) as its GDPR Representative in the EU. You can contact EDPO regarding matters pertaining to the GDPR:

UK General Data Protection Regulation (GDPR) – UK Representative

Pursuant to Article 27 of the UK GDPR, New Creation Church has appointed EDPO UK Ltd as its UK GDPR representative in the UK. You can contact EDPO UK regarding matters pertaining to the UK GDPR: